FAQs
Precious and Pretty ships products all over the world.
How can I order the products I like?
You may place your order either through our website, or by sending us an email. Within 2 days, we will inform you about the availability of the products in question.
What are the payment methods?
1. PayPal at https://www.paypal.me/preciousandpretty
2. Credit or Debit cards.
3. Bank Transfers to the below bank accounts details:
Alpha Bank Greece
Name: Xanthippi M. Papazafiropoulou
IBAN: GR3201401820182002002003837
BIC/SWIFT ALPHA BANK
CRBAGRAA
National Bank of Greece
Name: Xanthippi M. Papazafiropoulou
ΙΒΑΝ: GR8401103510000035161498981
BIC/SWIFT NATIONAL BANK OF GREECE
ETHNGRAA
What is the estimated time of delivery?
Keeping in mind that almost all of our products are entirely hand-made, the required production time is proportional to the nature and quantity of the product. Don’t hesitate to contact us, in order to receive information about the exact time of delivery of your order.
In any case, here in Precious and Pretty we will do whatever is necessary so as to have your order delivered as soon as possible.
What are my delivery options?
Deliveries in Europe or internationally are usually carried out through registered mail, which is the most inexpensive way. The estimated time of receipt of the products for Europe is 5 to 8 working days, whereas for international deliveries the estimated time is 7 to 10 working days.
Another option is using FedEx courier services. In this case, the estimated time for Europe is 2 to 3 working days and for international deliveries 3 to 4 working days days.
How can I calculate the shipping cost from Greece to my country?
For light items that weight up to 1 kilo, which are dispatched through registered mail, flat rate shipping service of 15 euros is applied for all countries. For the rest of the items, charges are proportional to weight, size and method of delivery chosen.
To calculate shipping costs from Greece to your country, through registered mail, press here
To calculate shipping costs from Greece to your country, through FedEx courier, press here
How can I pay the shipping costs?
After having completed your order, we will contact you through e-mail, so as to be informed of the desired shipping method. Following this arrangement, your order will be weighted and you will receive – via PayPal – a payment order for the shipping costs.
Can I order samples so I can see up close the products I like?
We are sorry but we don't sell samples of products or materials.
Can I cancel my order?
If the cancellation of the order is caused by Precious and Pretty, we will immediately refund any payment that has been made. In any other case, the cancellation of the order, as well as any refund, depends on the stage that your order is at that moment.
Please note that custom orders cannot be exchanged, returned or refunded.
Contact Precious and Pretty
We would love to assist you during the following days and hours:
Monday to Friday 10:00 to 18:00 (Greece local time)
Phone number: 0030 2291079877
Mobile phone: 0030 6984 140952
E-mail support@preciousandpretty.gr
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